Fortune 500 manufacturer saves $2.3M annually.
A global manufacturer consolidated 14 regional booking tools into one Balboa-managed program — unlocking $2.3M of recurring annual savings in the first 12 months.
Executive SummaryWhen a Fortune 500 manufacturer asked Balboa to review its travel program, fourteen separate regional TMCs and booking tools were operating in parallel — each with its own contracts, fee structure, reporting cadence, and supplier deals. The fragmentation buried savings opportunities and made global duty of care effectively impossible. Balboa consolidated the program into a single managed framework over six months, generating $2.3M in recurring annual savings and rebuilding global visibility.
The Challenge: Fourteen tools, zero visibility
Decentralised growth had left the program with overlapping suppliers, duplicate fees, and a reporting picture that took three weeks per quarter to assemble manually. Procurement could not benchmark spend; finance could not reconcile invoices; risk teams could not locate travelers during a disruption.
- 14 regional booking tools and 9 separate TMC contracts.
- No single source of truth for global air, hotel, or car spend.
- Duty-of-care coverage limited to a handful of priority countries.
- Transaction fees ranging from $18 to $47 across regions for identical bookings.
The Balboa Solution
- Single global OBT deployment with regional content parity.
- Consolidated TMC contract with standardised fee schedule.
- Unified data model — air, hotel, car, ground, and rail in one feed.
- Global 24/7 advisor coverage with regional language hubs.
- Quarterly business reviews tied to a hard savings methodology.
The Results
Within twelve months of go-live, the program delivered $2.3M in measurable annual savings, cut its fee blend by 38%, and reduced quarterly reporting time from three weeks to three days.
$2.3M recurring annual savings.
38% reduction in blended transaction fees.
100% of travelers covered by global duty-of-care platform.
Quarterly reporting compressed from 3 weeks to 3 days.
